There is no formal requirement to document context of the organization but it can be very useful to do so when you are doing it for the first time.

Internal issues can be the organizational structure, the culture of the organization, issues related to your employees (current competence vs needed competence, their needs and expectations, etc), issues related to technology and equipment your organization use, etc.Įxternal issues are related to the external environment in which the company operates, this can be economical and political situation in your country, legislation, but also needs and expectations of external interested parties such as your supplier, subcontractors, customers, etc.ĭetermining internal and external issues is closely related to the identification of needs and expectations of interested parties and that can be e asier and can provide you with inputs on what to consider when addressing internal and external issues.

Internal and external issues differ from organization to organization but there are some that are common for all organization.